Kerala commission orders IRCTC refund over Re 1 ticket shortfall
In short
A Kerala consumer commission ordered IRCTC to pay back Re 1 that was kept from a cancelled ticket. It also awarded 9% interest, ₹100 compensation and ₹3,000 in legal costs.
The case matters because the panel said the shortfall was deficient service and an unfair trade practice. The full ticket details are not stated in the available reporting.
What the reporting says
A Kerala consumer commission ordered IRCTC to refund a passenger Re 1 that was withheld from a cancelled ticket, along with 9% interest, ₹100 compensation and ₹3,000 in legal costs. The ruling said the shortfall amounted to deficient service and an unfair trade practice, according to the publisher summary. The immediate consequence is a small payout and a consumer-law finding; the underlying ticket details are not stated.
Why it matters
A Kerala consumer commission ordered IRCTC to refund Re 1 withheld from a cancelled ticket and add 9% interest, ₹100 compensation and ₹3,000 in legal costs. The publisher summary says the commission treated the shortfall as deficient service and an unfair trade practice. The ruling affects the passenger directly and may matter for IRCTC’s customer refund handling, but the full ticket context is not stated in the available reporting.