Microsoft outage forces Air India and others to reroute email support
In short
A global Microsoft outage hit email-based customer support for Air India, IndiGo and Akasa Air. The airlines issued passenger advisories after the disruption affected their support channels.
What the reporting says
A global Microsoft outage disrupted email-based customer support services for Air India, IndiGo and Akasa Air. The outage created delays in customer communication, pushing airlines to warn passengers about slower service response.
Why it matters
A global Microsoft outage disrupted email-based customer support services for Air India, IndiGo and Akasa Air. The airlines responded with passenger advisories as their support channels were affected. The incident shows how airline customer service can be disrupted when core email tools fail.