Amazon Pay report says only 31% use digital credit
In short
A new survey says only 31% of Indians use digital credit, even though 88% know about it.
The report says digital payments are still growing, but digital lending is lagging because of trust concerns. It is not stated how fast adoption may improve.
What the reporting says
A new Amazon Pay-linked survey says only 31% of Indians use digital credit despite 88% awareness, according to the publisher-supplied summary. The report also says India’s digital payments ecosystem is expanding, but digital lending has not seen similar acceptance, with trust concerns and demand from smaller cities noted. The immediate unknown is how quickly adoption can rise and whether settlement delays will affect merchant sentiment.
Why it matters
The reported survey suggests digital credit adoption is far below awareness, with only 31% usage against 88% awareness. The summary says digital payments continue to expand, but digital lending still faces trust issues and uneven acceptance, even as smaller cities show more demand. Merchants remain positive about digital payments despite settlement delays. The source does not identify the survey sample or timeline, so the scale of the findings is still uncertain.