Survey finds 76% may switch payment method if UPI fee is passed on
In short
A survey of more than 67,000 UPI users found that 76% may stop using UPI for purchases above ₹2,000 if shops pass on a proposed 0.4% merchant fee. Only 14% said they would keep using UPI and pay the extra cost.
This matters because it could change how people pay at stores if the fee goes ahead. It is not stated whether the fee will actually be imposed.
What the reporting says
A survey of over 67,000 UPI users found that 76% may shift to cards, cash or bank transfers for purchases above ₹2,000 if merchants pass on the proposed 0.4% MDR. Only 14% said they would continue using UPI and bear the extra cost. The reporting does not say whether the fee will be imposed or when any change would take effect.
Why it matters
A survey of over 67,000 UPI users found that 76% may move to cards, cash or bank transfers for purchases above ₹2,000 if merchants pass on the proposed 0.4% MDR. Only 14% said they would continue using UPI and absorb the additional cost. The reporting does not confirm that the fee will be implemented or how merchants would respond.