WhatsApp to add bill payments in chats, use AI, says CEO Kunal Shah
In short
WhatsApp plans to bring bill payments into chats and use AI to help users finish everyday tasks, CEO Kunal Shah said.
The company says it will keep end-to-end encryption for personal messages and calls while adding these new features.
What the reporting says
WhatsApp will focus on AI-powered assistance to let users complete everyday tasks within chats, according to newly appointed CEO Kunal Shah. The platform also plans to keep end-to-end encryption for personal messages and calls while adding this in-chat convenience. The update points to a broader push to make the app more useful for daily transactions.
Why it matters
WhatsApp, through its newly appointed CEO Kunal Shah, says it will focus on AI-powered assistance so users can complete everyday tasks inside chats. The company also says it will retain end-to-end encryption for personal messages and calls.