Amazon to pay $3M in Arizona Prime cancellation settlement
In short
Amazon has agreed to pay $3 million to Arizona customers after a 2024 lawsuit by Arizona Attorney General Kris Mayes.
The case said Amazon made Prime cancellation too hard. The settlement may affect customers who tried to end subscriptions.
What the reporting says
Amazon agreed to pay $3 million to Arizona customers after a lawsuit filed in 2024 by Arizona Attorney General Kris Mayes accused the company of making it deliberately hard to cancel Prime memberships. The settlement resolves claims that customers were trapped in a complicated subscription cancellation process.
Why it matters
Amazon agreed to pay $3 million in Arizona after a lawsuit from Attorney General Kris Mayes over Prime cancellation practices. The case alleged the company made it deliberately difficult for customers to end subscriptions. The settlement matters for Arizona customers and for Amazon’s subscription business, because it resolves a consumer-protection dispute tied to Prime membership cancellations.